Use cases · 19 industries
An AI phone assistant that knows your industry
Every assistant starts from a template built for one kind of business – with the questions your callers ask, the details your team needs and the lines it must never cross. Pick yours.
Appointments & practices
Businesses whose diary is the product: almost every call is a booking, a change or a question about one.
Car dealerships & garages
Takes workshop appointment requests, answers questions about vehicles and test drives, and gives opening hours.
See the use caseEducation
Answers questions about your offering, courses and enrolment, and takes new enrolments.
See the use caseHair & beauty salons
Quotes treatments and prices, answers opening hours, and books once a calendar is connected.
See the use caseMedical practices
For medical, dental, veterinary and therapy practices: appointments, appointment types and emergency information.
See the use caseSports & fitness
Takes class and training requests, and answers questions about memberships and opening hours.
See the use caseHospitality & leisure
Guests who want answers about rooms, tables, tickets or rentals – often in the evening and at weekends.
Events & tickets
Answers questions about the programme, tickets, group bookings and accessibility.
See the use caseHotels & guesthouses
Answers questions about rooms, rates and stay logistics, and takes booking requests.
See the use caseRental & hire
Answers questions about vehicle, equipment and gear hire for fixed periods.
See the use caseRestaurants
Reads the menu, answers hours and location, and passes table requests on.
See the use caseProfessional & public services
Enquiries that need careful intake: the right questions first, then a consultation or the right contact.
Agencies
Answers client questions around the clock, qualifies leads and books consultations.
See the use caseInsurance & fiduciary
Answers questions about services and documents, takes claim reports and new client enquiries, and arranges consultations.
See the use caseLaw firms & consulting
Qualifies new enquiries, captures case details and books a first consultation.
See the use casePublic institutions
Answers questions about services, documents and opening hours, takes requests and points callers to the right department.
See the use caseField service & mobility
Callers who need someone to come out – a technician, a viewing, a car – with the address and details captured.
Real estate & property management
Answers listing questions, books viewings and logs tenant repair requests.
See the use caseTaxi & ride services
Takes pre-booked rides and answers fares and areas; callers who need a car now get the dispatch number.
See the use caseTrades & repairs
For plumbing, heating, electrical, solar and heat pumps: takes job requests with address and problem details.
See the use caseCommerce, industry & logistics
Orders, deliveries, returns and products: the questions that pile up around everything you sell and ship.
Manufacturing & industry
Answers product and company questions, and takes orders, quote requests, service cases and delivery enquiries.
See the use caseRetail & e-commerce
Answers questions about orders, products and availability, and takes returns and complaints.
See the use caseShipping & delivery
Answers questions about shipments, delivery areas and pickups, and takes delivery problems for a callback.
See the use caseDon’t see your industry?
The general setup answers questions about your business, takes messages and arranges callbacks – and we’re happy to shape it around how you work.